Concept case study
Reducing no-shows through automated reminders
This is a concept case study illustrating our methodology, not a real client project. Figures are illustrative.
- Client
- Concept Case Study — Clinic Group
- Industry
- Healthcare
- Technology
- Next.jsPrismaWhatsApp Business API
Challenge
A hypothetical clinic group struggles with a high no-show rate for phone-booked appointments, with no automated reminder system.
Our approach
An electronic booking system connected to scheduled WhatsApp reminders 24 hours and 2 hours before the appointment, with a one-tap confirm or reschedule link.
Implementation
- 01
Review the current phone booking path
- 02
Build a simple mobile-first online booking page
- 03
Schedule WhatsApp reminders before the appointment
- 04
One-tap confirm or reschedule link
- 05
Weekly report of attendance and no-show rates
Results
~25%
No-show reduction (illustrative)
Gallery
Reserved for UI mockups and dashboard previews once real project assets are available.
Reserved for UI mockups and dashboard previews once real project assets are available.
Reserved for UI mockups and dashboard previews once real project assets are available.
Related industries
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